- Please note that all the items in the shop are made to order and production can take 1-2 weeks before the items are being shipped.

- We ship our products worldwide and do our best in order to make sure the customer get their parcels on time.

- Standard delivery - Track ID is provided prior to customs border. Shipping will take 2-4 business days from the moment of sending.

- DHL courier - tracking number will be provided after shipping the order and allows the customer, it available throughout the delivery route. Shipping will take 2 -4 business days from the moment of sending.

- The order will be shipped to the address stated as shipping address. Incorrect shipping addresses are the sole responsibility of the customer.

- All the stated delivery periods are approximate, delays in delivery can not lead to the cancellation of the order.

- YTN №7 is not responsible for lost or stolen mail.

- Any taxes, duties, fees, etc upon delivery are the responsibility of the customer.

All our items are handmade individually. Your piece will bear the same characteristics and dimensions, although it it might slightly vary in colour and texture from the photograph.

Items purchased on sale or at a discount are not subject to return or exchange.

We do not issue refunds unless an item is defective. In case you are not happy with your order please send us an email within 3 days after receiving to, and let us know whether you would like a refund or exchange for the same item. Return costs are paid by the customer and are being returned only in case an item is defective. Please make sure you ship it within 7 days after receiving the order.

When we receive the returned goods we make sure the item is in unused condition. If the item was being used or somehow damaged the refund will be cancelled. If the item is undamaged, customer will receive the amount paid the same way as the purchase was made. Refunds are processed within 3-5 business days after receiving your returned items.

We can't take responsibility for any missing or damaged parcels, so take care of packaging safety when returning your order.

We stand by our product and all of our customers are entitled to a guarantee service for 1 year. Please take care of your new YTN №7 item and use it properly. We accept repairs within this year, all the delivery expenses are solely paid by the customer.